Call or e-mail Garmin Technical Support Specialists to describe the problem you are experiencing and request a Return Material Authorization (RMA) tracking number. You will need to provide the unit's serial number (if applicable), your return shipping address, and a daytime telephone number. Phone: 1 800 235 822
Full Answer
Did Garmin replace my watch with VivoActive music 3?
I contacted Garmin via FB Messenger, they responded about 3 days later with instruction to send my device in for replacement with a refurbished Vivoactive Music 3. Did they replace your watch? Yes they did. Customer service folks were great.
What is the warranty on a Garmin watch?
Consumer Limited Warranty This Garmin warranty is a manufacturer’s warranty which provides rights in addition to those provided to you by consumer law. It has duration of two (2) years as from the date you purchase your Garmin product.
What is the return policy for Garmin avionics?
Devices purchased in the United States or Canada must be returned to the Garmin service center in the United Kingdom, the United States, Canada, or Taiwan for service. Aviation Warranty Policy: Certain Garmin Aviation products in certain areas have a longer warranty period and additional terms and conditions.
Where can I get my Garmin repaired in the UK?
In the UK and Ireland, your Garmin Product Support is provided by Garmin (Europe) Ltd. Liberty House Hounsdown Business Park, Southampton SO40 9LR. Garmin will, at its option, repair or replace (with a new or newly-overhauled replacement product) the device or software or offer a full refund of the purchase price. Repairs have a 90 day warranty.
How do I return a broken Garmin watch?
Please contact Garmin product support to obtain a Return Material Authorization Number (RMA#) prior to sending the device. When you send in your device for a repair/exchange, send in only the device. Remove SD memory cards, batteries from devices with removable batteries, and cases or covers from the device.
How long is the warranty on Garmin Vivoactive HR?
one yearThis Garmin® product is warranted to be free from defects in materials or workmanship for one year from the date of purchase. Within this period, Garmin will, at its sole option, repair or replace any components that fail in normal use.
What is the warranty on a Garmin golf watch?
Garmin fitness products are warranted to be free from defects in materials or workmanship for one year1 from the original date of purchase.
What do you do when your Garmin watch stops working?
Like most wearables, Garmin products sync with Android smartphones over Bluetooth....Check if your Garmin device has the latest software installed.To do this, head to Settings > About. ... If the software is outdated, try to update your device's software by heading to Settings > System > Software Update.More items...•
Will Garmin replace my watch after warranty?
Non-aviation products are warranted to be free from defects in materials or workmanship for one year from the date of purchase. Within this period, Garmin® will, at its sole option, repair or replace any components that fail in normal use.
Do Garmin replace broken watches?
Warranty Coverage This Garmin product is warranted to be free from defects in materials or workmanship for two years from the date of purchase. Within this period, Garmin will, at its sole option, repair or replace any components that fail in normal use.
How do I claim my warranty on my Garmin?
If your Product is still not functioning properly after making use of these resources, contact a Garmin Authorized service facility in the original country of purchase or follow the instructions on support.garmin.com/en-MY/ to obtain warranty service.
Does Garmin offer a trade in program?
Yes, Garmin does offer a trade-in program for smartwatches. The trade-in program is not available on its website though. So, you will need to talk to the Garmin customer support team or write an email to them with your questions or offers regarding the trade-in.
Can you change the battery in a Garmin golf watch?
Garmin Outdoor watches use a rechargeable lithium-ion battery that is not user-replaceable.
How do I unfreeze my Garmin golf watch?
0:331:29Support: Restarting a frozen Garmin watch - YouTubeYouTubeStart of suggested clipEnd of suggested clipNo matter what i do to fix this press and hold the light or power button for approximately. 15MoreNo matter what i do to fix this press and hold the light or power button for approximately. 15 seconds in most watches.
What do I do if my Garmin wont turn on?
Reset the DeviceConnect the device to a power source with its car charger cable. An A/C adapter may also be used, but if the problem persists, the car charger cable will need to be used.Press and hold the reset button and count slowly to 30. The reset button is located under the flip-up antenna on the back of the device.
Why did my Garmin screen go black?
If you see a white or blank screen on your watch, you may have set the flashlight feature for the shortcut screen. If you see a white screen, swipe left on the screen. If the watch goes back to the watch face this means you are viewing the shortcut screen and it is set to the flashlight feature.
How long is Garmin warranty?
Repairs have a 90 day warranty. If the unit sent in is still under its original warranty, then the new warranty is 90 days or to the end of the original 1 year warranty, depending upon which is longer.
Can Garmin be repaired?
Garmin retains the exclusive right to repair or replace (with a new or newly-overhauled replacement product) the device or software or offer a full refund of the purchase price at its sole discretion. SUCH REMEDY SHALL BE YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY BREACH OF WARRANTY.
What happens if my Garmin is defective?
Consumer Laws. If your Garmin product is defective you may avail yourselves of the rights contained in the following: For products purchased in Ireland: the Sale of Goods Act, 1893, the Sale of Goods and Supply of Services Act,1980 and the European Communities Regulations 2003 (S.I. No. 11/2003); for products purchased in the UK: the Sale ...
How long is the warranty on a Garmin?
It has duration of two (2) years as from the date you purchase your Garmin product.
Does Garmin have a warranty?
Garmin does not warrant, represent or undertake that it will be able to repair or replace any Garmin product under this warranty without risk to and / or loss of information and / or data stored on your Garmin device.
Is Garmin liable for any loss?
In no event shall Garmin be liable for any loss not caused by Garmin’s breach of this warranty document, for any incidental, special, indirect or consequential damages including any loss of profit or loss of opportunity, whether resulting from the use, misuses or inability to use this product from defects in the product.