Follow these steps to request a cancellation:
- Sign in to your account on GolfGalaxy.com or go to the Track My Order page.
- If the order can be canceled, you will see a "Cancel Order" button next to the order.
- You will receive an email confirming the order is canceled. You will not be charged for the order. If you paid with a...
Full Answer
How do I return an item to global golf?
For Exchanges, Lost in Shipping, or Warranty Returns please contact our Global Golf Customer Service department by phone at: 1-866-835-1593 or email [email protected] If you are not 100% satisfied with your GOLF.com Pro Shop / Global Golf purchase you can now use our on-line service to return your item (s).
Would you buy a replacement from global golf?
Any legitimate company would advise a replacement is on the way or a credit.. NEVER again will i buy anything from Global Golf or Strixon/Cleveland.. Second Swing or Budget Golf are much better companies that are reliable and responsive.." Bluemax181... Beyond poor customer service.
How do I contact global golf customer service?
See below for information on Frequently Asked Questions from the Global Golf team: For Exchanges, Lost in Shipping, or Warranty Returns please contact our Global Golf Customer Service department by phone at: 1-866-835-1593 or email [email protected]
What should I do if I have difficulty using global golf?
If, at any time, you have difficulty using or accessing any part of Global Golf, please feel free to contact us. We will work with you to make all reasonable efforts to correct the issue and assist with immediate needs.
Can you cancel Global Golf Order?
We issue refunds based on the exchange rate at the time of purchase. If you paid for your order with a gift certificate and or credit card or PayPal combination the refund will be credited to the gift certificate first and balance will then be refunded to the credit card or PayPal account.
Does global golf sell fake clubs?
At GlobalGolf, we go through an extensive process to find and eliminate fake clubs so our customers always get genuine products.
Can you return on global golf?
Any reputable online retailer will want you to be fully satisfied with the products you purchase from their website. That's why GlobalGolf.com allows you to return your purchase within 30 days of receiving your order. You can return the product for any reason, even if you are unhappy with its performance.
Who does Global Golf ship with?
We ship products to our customers in over 125 countries from one of our two facilities in Raleigh, North Carolina and Salt Lake City, Utah. We utilize the services of large international parcel delivery carriers (DHL and FedEx) that operate throughout the world.
Is my golf club a fake?
Most stickers on authentic clubs are placed on the underside of the shaft up by the grip or down next to the ferrule. Counterfeit clubs usually have this sticker near the shaft band on the top of the shaft so it is easily visible. They figure it will make it look more authentic I suppose.
How reliable is 2nd Swing Golf?
Is 2nd Swing Golf Legit? Yes, 2nd Swing is a legitimate golf retail business operating in the United States. With one of the biggest stock inventories of any online golf retailer, the volume of used clubs available online is remarkable and offers excellent value for money.
Can you return used golf clubs?
For used clubs, a customer will receive 100 percent in-store credit if the items are returned within 30 days of purchase, in similar condition as the time of purchase, and it is the customer's first return of that club type for the year (different types include drivers, fairway woods, hybrids, irons, wedges, and ...
Does Golf Wang do returns?
Items returned within 7 days of the package arrival date in same as new condition will be eligible for a refund. Limited edition items cannot be returned for a refund. Please note that we cannot refund the original shipping charges with the exception of faulty or incorrectly shipped items.
Where does GlobalGolf ship from?
GlobalGolf ships from both Raleigh, NC and Salt Lake City, UT and we will do our best to fulfill your order from the nearest location. If you have already received your order confirmation you can find updates on our Order Tracking Page.
Does golf balls .com ship to Canada?
The Standard shipping charge for residents in Canada is $12.99 per order. Orders valued at over $100 (non-inclusive of shipping or taxes) are free (excluding bulk range and practice ball orders, international shipments and any shipments going to any of the provinces/territories listed below).
Can I cancel my Amazon order?
Please note that you cannot cancel only part of your order. The entire order must be canceled. If you still want certain items in the canceled order, you'll have to purchase the items again in a new order.
Can I replace my order with Golf Galaxy?
Can I replace my order, including custom products, with Golf Galaxy or DICK’s Sporting Goods? Yes, Golf Galaxy and DICK’S Sporting Goods can service all of your order inquiries on standard and custom products.
Excellent quality
Excellent quality, great customer service, fast response time and an international delivery received faster than many orders placed with Aussie companies. Based on my experience I will be a repeat customer.
Totally agree with the bad reviews
Totally agree with the bad reviews! I cancelled my order for a golf bag. Customer service replied refund should go through soon!’ Well hopefully my credit card company is able to get my payment back
DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANY! I placed an order for a new set of irons in April. The expected shippind date of May came and went. I emailed and called multiple times (they never reached out with updates), and was told multiple times it will be a week this, a week that.
Poor customer service
Used to buy from them all the time but recently had issues with fedex/customs charge on an international order, - zero customer service help to resolve it . Won't buy from them again.
Swift International receipt of clothing
I've twice ordered clothing, as opposed to equipment, and had no problem either time. I live in the UK. The first order arrived in 9 days, then a super quick 4 days (DHL), so my experience is all good so far.
Global Golf, terrible shipping and customer service experience
This is my third and last order ever with Global Golf. There's plenty of other retailers out there that care about their customers and whether they come back. My personal view and experience is that once Global Golf has your money they couldn't care less about the customer.
They Ignore the Customer
I submitted an order which I wanted to cancel. Global Golf "claimed" they could not cancel the order because it was too far along in the order process and blamed TaylorMade. I received the club 3 weeks later!. Their return policy is questionable [I have not tested it] because they state if you order a custom club, they will not take it back.