Orders can take 1-2 days to process (varying based on order volume) for shipping at our distribution center. Please allow an additional 3-5 days to process golf bag and custom-built golf club orders. Ship times applicable to orders placed on ping.com only. How can I return my online order placed on Ping.com?
What is the expected ship date for the new ping device?
They projected a ship date of 9-27-2021. We will see. Suggestion to Ping, supply the customer with the shipping number. As we customers wait for our orders we dont know whether the order was stolen off my front porch, or not shopped yet.
What is Ping's return policy for golf clubs?
You can return your order placed from ping.com within 30 days of the order placement date, for a full refund on the value of the product plus taxes. Unless it is determined to be a manufacturing error by PING, custom-built golf clubs require a 20% restocking fee and must be returned in original condition.
Why does Ping take so long to ship custom orders?
Even pre-COVID, clubfitters would say that Ping took longer for custom orders in part for image. Ping wanted customers to wait a bit longer to get clubs so that the sizzle aura would build for them awaiting the shipment.
How do I get an estimated delivery date from Ping?
To receive an estimated delivery date, please contact the PING Authorized Retailer where the purchase was made. Please note that all lead times are estimates and are subject to change without notice. Does PING offer a military rebate? Yes, PING honors the service of our active-duty members and retirees by offering a military rebate program.
How long do custom fit PING clubs take to arrive?
Ping Custom Clubs take just two business days to get to your door. If you have any questions about the order, don't hesitate to contact customer service.
Why do PING golf clubs take so long?
The global pandemic has hugely impacted the golf industry, and it's left some golf equipment manufacturers in a peculiar position. More people are playing golf, and as such, more people are buying golf equipment.
Where is the PING golf club factory?
The Karsten Manufacturing factory in Phoenix, Arizona, remains the main base of operations for PING. Despite increasingly tight and expensive EPA regulations, PING has managed to keep a good chunk of its manufacturing in the US.
What is the lead time for PING g425 irons?
3-5 weeksProduct is currently 3-5 weeks lead time from date of order. Discounts, coupons, or promotional offers cannot be applied toward PING products.
How long do golf clubs take to ship?
Ground service will typically take an average of 4 business days to deliver to your destination. International shipping may take even longer. For expedited or express shipping, FedEx may charge several hundred dollars depending on how far your golf clubs will be traveling.
How long does it take to order golf clubs?
Q: How long does it take for my clubs to come in after the fitting? A: Typical lead time is approximately two weeks, from the date of the fitting and purchase. Some companies run a little quicker due to their location, custom turnaround time, etc.
Who is PING owned by?
Karsten Manufacturing CorporationPing operates worldwide as a subsidiary of Karsten Manufacturing Corporation.
Is the PING factory closed?
PING – factory floor is closed. It has furloughed workers as well. Taylormade – It's a similar story at TaylorMade where operations are effectively shut down. It too has furloughed some employees and executives have taken a pay cut.
What PGA pros use PING irons?
PGA TourCameron Champ.Harris English.Tony Finau.Brandon Hagy.Tyrrell Hatton.Jim Knous.Lee Westwood.
How long do fitted clubs take?
As a general rule a golf club fitting should take between 45 minutes and 3.5 hours. Full bag fittings take the longest but ittings can also be done in club 'groups' such as 'wood' or 'iron' fittings and these take 1.5 to 2 hours. Individual club fittings take a minimum of 45 minutes and can take 1 to 1.5 hours.
How much does a set of PING g425 cost?
$1,099.00SpecificationConstructionIron BackMSRPCastCavity Back$1,099.00
How long does it take to get Callaway irons?
Orders will typically arrive within 4-7 business days (Monday-Friday excluding holidays) following receipt of shipping confirmation email – the scheduled delivery date will be outlined within your shipment confirmation email.
HappyGilmoresBoots
I was just curious - it's been about 2 weeks since I bought some Ping G400's from a local golf shop. They sold me a 5-U set with the understanding that they didn't actually have the 5 iron in stock, but they'd have it mailed directly to me from Ping. Can anyone speak to the current wait time to get stuff mailed from Ping?
setter02
Sent back a G400 driver for a cracked face a little over a month ago and haven't heard anything back. They are well behind on most things, even more so with stuff being out of stock.
CaymanS
i ordered new wedges a few weeks ago and they said 3~4 weeks, then ordered irons (G710) this week and they said the same thing. Actual may be different, but that is what they quoted. This was a direct order from my shop to Ping.
JohnKHawk
Ordered a G710 5 iron a week ago Monday & was told it would be 3-4 weeks. It's left handed & I'm hoping there is available inventory since it is less popular than the right handed clubs.
poppman2142
Ordered a set of 710’s for a member was told six weeks. Also a lefty G410 hybrid was told November ship date.
HappyGilmoresBoots
Thanks, all! I'll touch base with the shop that ordered the club for me in the coming week or two, just to stay in the loop.
HappyGilmoresBoots
Update: I called the golf shop and got to talk to their ordering specialist. I purchased the clubs on 8/15, with the understanding (mentioned above) that they'd place an order directly from Ping and have the club mailed to my location.
Grit Golf
I got fit for a Ping G410 3 wood with the Tour 75 shaft in stiff on 8/28, 5 weeks later (today) I call the shop that fit me and they looked it up in Pings system, it still has a status of “processing” with no estimated ship date.
jdietrich
Spoke with the Ping Rep on Monday at my local shop and he said getting a 3 wood for me would have been 10 week minimum as of Monday. Apparently, the heads or shafts aren’t coming in on time he told me
russtopherb
Every OEM has been experiencing supply chain delays. Some of them are due to product that wasn't created due to factory shutdowns, some of them are due to extremely long shipping times as every shipper has been overwhelmed for quite some time.
Rickp
PING is getting back to "normal" But still running about 4 weeks. Your store manager can call them and find out exactly where it is in the processing time. I've done it before and gotten answers for customers.
fixyurdivot
I'll bet we're now just seeing the lag time in the supply chain. Many of the major OEM's keep a healthy inventory of the most popular components and they've consumed those. Being a supply chain specialist during the C19 event must be a major PITA... so much uncertainty that guesstimates are being made on top of guesstimates.
Chip Strokes
I'll bet we're now just seeing the lag time in the supply chain. Many of the major OEM's keep a healthy inventory of the most popular components and they've consumed those. Being a supply chain specialist during the C19 event must be a major PITA... so much uncertainty that guesstimates are being made on top of guesstimates.
JohnSmalls
You’re not alone. My G400 driver fractured on the hosel at the end of August. The replacement ordered was delayed because of not having the shaft in stock and has been delayed again now due to not having a 9* LH head.
